may nang-scam samin, our phone is telepwede unit (prepaid) by pldt. earlier today may tumawag na pldt cus service daw sa house namin, looking for me kc sakin nakapangalan yung phone.
since wala ako sa amin yung tita ko ang sumagot. polite and professional nman daw yung rep, telling her that our line will be immediately cut and blacklisted to all telephone lines kapag hindi nai-settle yung payment na P900 na yearly enrollment fee daw nung line namin.
>>ang telepwede kc mag-loload ka ng phone through smart load din the usual cp loading system pati nubmer ng phone parang cellphone number din (11 digits).
so to give benefit of the doubt sa part namin, inoffer pa nung rep na mag-dial yung tita ko ng 171 to confim na legitimate yung concern nila.. BUT hindi na ibaba ng tita ko yung phone, so while the rep is still on the line i-dial dapat yung 171, so ginawa nman ng tita ko..
"good afternoon PLDT customer service im elaine" ganito pa daw yung sagot nung rep, so yun the rep confirmed na kelangan nga magbayad ng P900 for 7 months enrollment fee ng phone namin or else our line will be cut. nag-bigay ng new 11 digit # yung rep to serve as our new # dahil nga ma-ccut na raw yung luma.
then immediately after the conversation, na-cut yung dial tone namin..
so tumawag yung tita ko sakin kanina sa office, then she told me the story.. since sabi nya nman na confirmed na nila from PLDT mismo kc nga they dialed 171 at cut na yung linya nmin, I agreed na magbayad nlang.. d ko rin kc kabisado yung polocies nila I just took the word of my tita na nakausap na nya yung mga-taga PLDT.
nag-bayad yung tita ko ng P900 sa # na binigay sa kanya 09087829344 through usual smart load. then after that tumawag ulit yung tita ko sa pldt pero sa cus service mismo ng telepwede (10122) to confirm,, and to their surprise.. WALANG GANUNG POLICY..
e2 pa ang malupit.. after settling the P900, we got our dial tone back at tumawag ulit sila and said "THANK YOU SA LOAD.. ANG TATANGA NYO!"
too late.. we cant do anything anymore ofcourse, tapos na eh, nasa kanila na yung load.. i tried to call the # pero syempre d na rin gumagana..
alarming lang kc they have the capability to actually cut the subscriber's line. meaning taga-pldt din talaga sila..or may connection sila sa loob, i dont know.. i wrote this to serve as a warning and for others to be informed as well.. and sana ma-inform din ang PLDT management about this.
It's Been 16 months!
14 years ago